Founder & Director
Petra is an industry recognized professional in quality assurance. With a life-long passion for education and self-development, Petra has gained extensive knowledge and experience of the hospitality industry. She also has a PaedDr in teaching English language & literature, and in turn ran her own private language school.
Tactfulness and diplomacy, an ability to work with cross functional teams, and offer productive feedback across all levels, Petra’s skills were used in the development of European Union Projects as Comenius and Erasmus.
After seven years Petra was introduced to the River Cruise industry as a Cruise Director where she was responsible for passengers’ welfare and comfort on board of vessels. During this period she realized the gap between Clients expectations, and actual delivery.
Wine and Spirit Specialist, Certified Sommelier, Trainer
Certified Sommelier, Trainer