Etiquette and Interaction

Course Content:

The following outline highlights some of the course’s key learning points.

  • Arrival Experience & First Impressions  
  • Communication Skills (Verbal and Non-Verbal)
  • Personal Presentation 
  • Body Language and Eye Contact
  • Hygiene and Grooming 
  • Cultural Awareness
  • The Language of Etiquette

Impact of training programs:

  • Foundation for Effective Service Delivery
  • Increased Participation, Better Team Work
  • Confidence on Workplace
  • Improved Skills and Attitudes
  • Better Understanding of Workplace Practices
  • Self and Work Satisfaction Willingness to Participate in Further Training Programs
  • Increasing Sales and Revenue
  • Less Staff Turnover
International Quality Experiences and Products